If you want to have your dog or cat groomed or boarded, you need to ask questions about the experience level of the person providing the service and to ask for references. To my knowledge, Homer has one groomer with 14 years experience and another kennel.
I keep hoping that some ethical person will come along to fill these niches. Until they do, remember the dictum: Buyer Beware.
Most of the people that I know who go into pet care do so out of their love for animals. Their jobs become an expression of that love. Please make sure that the person caring for your pet has spent the time to learn about animals and genuinely cares about their well-being and quality of care.