The common thread of concern emphasizes no one openly discusses problems nor resolves the issues effectively. Therefore, I question if there are any intelligent well informed people in management and board of directors who have capabilities to understand how to address issues in an ethical, more important, reasonable manner. Making such decisions means all viewpoints to issues need objective consideration, including family members, residents and staff members. How can a reasonable decision be made if staff neglects to listen and communicate with others?
Does anyone understand the difference between authoritative and authoritarian? Allow me to explain: Authoritative people are firm, set clear limits, reason with others, and explain things. Authoritarian people are rigid, punitive and value obedience from others. What type of authority should residents, family and community members expect from managers and board members?
More importantly, who advocates for the residents of the senior citizen home? Should residents and family members be forced to communicate with the state because he or she believes he or she has no choice? Does this type of unprofessional behavior force elderly residents to leave his or her home?
I hope in the near future some intelligent, authoritative people can carefully examine this unacceptable situation to redefine the problem, re-establish quality care and social justice.
Vanessa Bale-Nestor
(Concerned about the well-being and quality of life for elder community members)
